Privacy Policy
1. What’s in this Privacy Policy?
In this Privacy Policy, you’ll find:
2. What does this Privacy Policy cover?
We are Joint Venture Partners, Inc. (dba “First House Financing”). In this document, we will refer to ourselves as “First House Financing,” “we,” or “us.” We will refer to you and any other users as “you.”
In this Privacy Policy, we will cover the products and services that we offer to you, including the First House Financing website located at https://firsthousefinancing.com. We’ll refer to this as the “Service.”
By using the Service, you agree to the terms of this Privacy Policy. Please read our Terms of Use, as well, for general guidance about your use of the Service. Except as otherwise expressly agreed, this Privacy Policy and our Terms of Use are the complete agreement between you and First House Financing.
3. What types of personal data do we collect?
Below you’ll find details about the types of personal data we collect from you and how we use it. We call this “processing” your data.
First, the personal data we collect from you:
| Type of data | Examples of the data | How we use it |
|---|---|---|
| Contact Information |
|
To contact you for technical support and customer support purposes, and to contact you for marketing and promotional purposes |
| User Information |
|
To create and manage your user account and profile on the Service in order to operate the Service, to assist in evaluating your loan eligibility, and to connect you with a third party loan officer or other assistance |
| Analytic Information |
|
To analyze user activity and improve the Service. |
Next, information that is shared with us:
| Type of data | Examples of the data | How we use it |
|---|---|---|
| Third-Party Sign-On Information | Google, Facebook, or other third-party sign-on services that you connect to the Service in order to log in | To allow you to create an account with us and access the Service |
| Purchase Information | Our third-party payment processor | To process purchases and provide you with paid-for Service content and services. |
Finally, the personal data that we share with others:
| Our reason for sharing | What data is being shared? | Who are we sharing it with? |
|---|---|---|
| Operating the Service | Analytic Information | Third-party analytics providers, such as Google Analytics and Hotjar |
| Email marketing | Contact Information | Email marketing/newsletter management services |
| Consultation and other Services | Contact Information, User Information | Third-party loan officers and other real estate professionals that you request we connect you with |
We may also need to share your personal data in a few other situations:
Other than that, we will not share your personal data with anyone else.
4. How long do we keep your personal data?
We only keep your personal data as long as it’s required to provide you with the Service. Sometimes a longer period might be required by law.
After that, we will delete your personal data within a reasonable time.
Please note that we may retain some data, if necessary to:
5. Children’s privacy rights
We don’t knowingly collect any personal data from children under the age of 13 or allow users under 18 years old. We also don’t knowingly allow them to create accounts, make purchases, or use the Service.
We take children’s privacy seriously and encourages parents to play an active role in their children’s online experience. If you have any concerns about your child’s personal data, please contact us at support@firsthousefinancing.com
6. Cookies; Do Not Track Signals
Cookies: “Cookies” are small bits of electronic information that a website sends to a visitor’s browser and are stored on the visitor’s hard drive. Like many services, we employ cookies in certain areas of the Service to allow us to provide information to make your online experience more convenient and to enhance your experience with the Service.
For example, when you return to the Service after logging in, cookies provide information so that the Service will remember who you are on subsequent visits, tailoring content on the Service to you. Cookies are not spyware or adware, and can’t deliver viruses or run programs on your computer.
Cookies are also necessary for operating portions of the Service. You may configure your web browsers to accept or reject or delete the cookies, or notify yourself when a cookie is being set. If you do that, however, the Service may not function as expected or may not function at all.
For more information, read our Cookie Policy here.
Do Not Track Signals: Because there’s not yet a consensus on how companies should respond to web browser-based or other “do not track” mechanisms yet, we do not respond to web browser-based do not track signals.
7. California Residents – Your Rights
We may be regulated under the California Consumer Privacy Act (CCPA), which applies to California residents.
Under the CCPA, California residents have several important rights:
Right to Know: You can ask us what personal data we hold about you and request a copy. This includes:
Right to Delete: You can request that we erase your personal data. There are some exceptions to this right, if we:
Sale of your personal data: The Privacy Policy describes how we may share your personal data with certain third parties, either as part of our normal operation of the Service or at your direction. Click this link to opt out of any sale of your personal data. However, this may limit the Service’s functionality or our ability to connect you with third parties at your request.
Other Rights: California residents also have the right to request information about our disclosure of personal data to third parties for direct marketing purposes during the calendar year before your request. This request is free and may be made only once a year.
We also won’t discriminate against you for exercising any of the rights listed above.
If you would like to exercise any of those rights, please email us at support@firsthousefinancing.com. We may ask for additional info to verify that you’re the owner of that data.
Also, in some cases where the law requires it, we may not be able to help with the above requests.
Shine the Light law: California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of the Service that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.
To make such a request, please send an email to support@firsthousefinancing.com.
8. Transfers of your personal data
Our headquarters is in the United States.
No matter where you live, by using the Service you consent to the processing and transfer of your personal data in and to the United States.
The laws of these countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live.
If you would like more information, please contact us (see “How to contact us” below).
9. Data security and protection
We have taken steps and put security measures in place to prevent the accidental loss or misuse of personal data, and will take all reasonable steps to make sure that your personal data is treated and stored securely.
For example, we limit access to those who have a genuine business need. Those processing your information will do so only in an authorized manner.
10. Resolving Disputes
We hope that we can resolve any questions or concerns you raise about our use of your personal data.
Please contact us at support@firsthousefinancing.com to let us know if you have questions or concerns. We will do our best to resolve the issue.
11. How will we notify you of changes?
We last updated this Privacy Policy on September 15, 2021.
We may make further updates from time to time. If we have your email address on file, we will inform you via email. Otherwise, we will post a message on the Service about the change.
12. How to contact us
Please contact us if you have any questions about this Privacy Policy or your personal data.
You can do so by emailing us at support@firsthousefinancing.com.